Shipping policy

Shipping Policy

At Osma, we aim to deliver your order as quickly and smoothly as possible. Please read below for details on our shipping process:

Processing Time
Orders are processed within 1–3 business days. During high-demand periods, processing times may be extended, but we’ll always keep you informed.

Shipping Rates & Delivery Estimates

• Standard Shipping: 5–8 business days

• Express Shipping: 2–4 business days

• Shipping fees are calculated at checkout based on your location and selected shipping method.

Free Shipping
We offer free standard shipping on all orders over $75 (domestic only).

International Shipping
We ship worldwide! International delivery times and rates vary by destination. Customers are responsible for any customs or import duties.

Order Tracking
Once your order ships, you’ll receive a tracking number via email so you can monitor your delivery.

Delays & Issues
While we strive to meet delivery times, unforeseen delays may occur. If your order is delayed or lost, please contact us at [your support email], and we’ll help resolve the issue as soon as possible.